Kristian Vangsgaard
CEO - Co-founder. neexo, Vejle.
Kristian works with business development and sales in the automation industry. At neexo that covers the commercial side of a machine project: the customer, the scope, and the point at which engineering time starts.
A sales conversation in this work has to survive contact with the machine. Module choices, options and interfaces show up later as engineering input. If the commercial frame and the technical scope describe different machines, the gap shows up as rework.
Customer dialogue is where that gap usually opens. A builder often has a commercial contact and a technical contact who do not share the same picture of the job. Kristian's part is to keep those two pictures in the same conversation.
The commercial direction stays next to the technical work. Pricing and handover hold when the person who sells the work can still talk about the machine.